Health Insurance

Worst Health Insurance Companies: A Comprehensive List of Providers to Avoid

Worst Health Insurance Companies
Written by infotelly

Health insurance is a necessity for many people in the United States, but finding a good plan can be a challenge. With so many options available, it can be difficult to determine which insurance companies are providing quality coverage and which ones are not. Unfortunately, there are some health insurance companies that have been consistently ranked as the worst in the industry.

According to various sources, some of the worst health insurance companies in the US include United Healthcare of Oklahoma, Cigna Insurance, Allstate, and Unum.

These companies have been criticized for a range of issues, including poor coverage, high premiums, and unethical practices.

For example, United Healthcare of Oklahoma has been referred to as a low-quality health insurance plan that is so bad that it would almost be better to have no coverage at all.

Cigna Insurance has also faced criticism for its coverage limitations and lack of transparency. Allstate and Unum have been accused of denying claims and delaying payments to policyholders.

Worst Health Insurance Companies Based on Customer Reviews

When it comes to health insurance, customers expect reliable and comprehensive coverage. Unfortunately, some insurance companies fail to meet these expectations, leading to frustration and dissatisfaction. Based on customer reviews, here are some of the worst health insurance companies in the United States.

1: Unum Health

One of the worst health insurance companies, according to customer reviews, is Unum Health. Customers report issues with claim denials, poor customer service, and confusing policies.

In some cases, customers have had to fight for coverage they believed they were entitled to, leading to added stress and financial strain.

2: Cigna Insurance

Cigna Insurance is another health insurance company that has received negative reviews from customers.

Common complaints include high premiums, limited coverage, and difficulty finding in-network providers.

Customers have also reported issues with claim processing and reimbursement, leading to delays in receiving necessary medical care.

3: United Healthcare of Oklahoma

Customers have also reported issues with Company 3, including poor customer service and unexpected out-of-pocket expenses.

In some cases, customers have had to pay for medical expenses that they believed were covered by their insurance, leading to financial hardship.

Additionally, some customers have reported difficulty finding providers who accept their insurance, limiting their options for medical care.

Overall, these are just a few examples of the worst health insurance companies based on customer reviews.

It is important for consumers to research and compare insurance options before making a decision to ensure they receive the coverage and care they need.

Factors That Make Health Insurance Companies the Worst

Denial of Claims

One of the most frustrating aspects of dealing with health insurance companies is the denial of claims. Unfortunately, some companies have gained a reputation for denying claims without proper justification or valid reasons.

This can leave policyholders in a difficult situation, having to bear the burden of medical expenses that they expected their insurance to cover.

Customer reviews often highlight instances where claims were denied for seemingly arbitrary reasons or due to loopholes buried deep within the policy documents. Such denials can cause immense financial strain and add to the stress of dealing with health issues.

When considering a health insurance company, it’s important to carefully review their claim denial rates and understand their criteria for approving or rejecting claims. This information can be found in policy documents or by contacting the company directly.

High Premiums and Deductibles

Another factor that can make a health insurance company one of the worst is the presence of high premiums and deductibles.

Premiums are the monthly payments you make to maintain your health insurance coverage, while deductibles are the amount you need to pay out of pocket before your insurance starts covering costs.

High premiums and deductibles can make it difficult for individuals and families to afford necessary healthcare.

Some health insurance companies have been known to charge exorbitant premiums, making it a financial burden for individuals and families to maintain coverage.

Additionally, high deductibles can make it challenging to access healthcare services when needed, as individuals are responsible for paying a significant amount upfront before insurance coverage kicks in.

When evaluating health insurance options, it’s important to compare premium rates and deductibles across different companies.

Consider your budget and financial situation to ensure that you can comfortably afford the premiums and that the deductibles align with your ability to pay for healthcare services.

Poor Customer Service

The level of customer service provided by a health insurance company can greatly impact your experience as a policyholder.

Unfortunately, some companies fall short when it comes to delivering satisfactory customer service, leading to frustration and dissatisfaction among their customers.

Poor customer service can manifest in various ways, such as unresponsive representatives, long wait times for assistance, and lack of clarity in policy details.

When individuals have questions or need help navigating their health insurance coverage, it’s important to have a reliable and efficient customer service team to turn to.

When researching health insurance companies, pay attention to customer reviews that highlight positive or negative experiences with customer service.

Look for companies that have a reputation for being responsive, helpful, and transparent in their communication with policyholders.

Accessible customer support can make a significant difference when you need assistance with claims, coverage inquiries, or any other issues that may arise.

How to Choose the Right Health Insurance Company

Now that we have discussed some of the worst health insurance companies based on customer reviews, let’s shift our focus to finding the right health insurance company for your needs. Making an informed decision requires thorough research and consideration of various factors.

In this section, we’ll explore some essential steps to guide you towards selecting the most suitable health insurance company.


The first step in choosing the right health insurance company is conducting thorough research. Start by gathering information about different insurance providers and their offerings. Visit their websites, review their policies, and familiarize yourself with their terms and conditions.

In addition to online research, consider seeking recommendations from friends, family, or healthcare professionals who have experience with different health insurance companies. Their insights can provide valuable perspectives and help you narrow down your options.

While researching, pay attention to factors such as the company’s reputation, financial stability, and customer reviews. Look for independent ratings and reviews from trusted sources to get a more unbiased understanding of their performance.

This research phase will serve as a foundation for comparing different health insurance companies and making an informed decision.

Compare Plans

Once you have gathered information about various health insurance companies, it’s time to compare their plans. Insurance plans can vary significantly in terms of coverage, premiums, deductibles, and network providers.

Assess your specific healthcare needs and preferences to determine which plan aligns best with your requirements.

Consider the coverage provided for different medical services, including hospitalization, surgeries, prescription medications, preventive care, and specialist visits. Assess whether the plans cover the medications you currently take or the treatments you may need in the future.

Additionally, evaluate the network of healthcare providers associated with each plan to ensure that your preferred doctors, hospitals, and specialists are included.

While comparing plans, pay close attention to the costs involved. Compare premium rates, deductibles, copayments, and coinsurance percentages.

Calculate the total out-of-pocket expenses you might incur under each plan, including both premiums and potential healthcare costs. This analysis will help you determine which plan provides the best balance between coverage and affordability.

Consider Your Health Needs

Every individual and family has unique health needs. Consider your own health conditions, ongoing treatments, and potential future medical requirements when choosing a health insurance company. Assess the level of coverage and benefits provided for your specific needs.

For example, if you have a chronic condition that requires regular medical attention or expensive medications, you’ll want to ensure that the insurance plan adequately covers these treatments.

On the other hand, if you’re generally healthy and only require basic preventive care, you may opt for a plan with lower premiums and higher deductibles.

Additionally, consider your lifestyle and preferences. If you frequently travel or live in different regions, check if the health insurance company offers coverage in those areas.

Some plans have restrictions on out-of-network coverage, which may impact your ability to access healthcare services when you’re away from your primary residence.

By carefully considering your health needs and preferences, you can select a health insurance company that provides the appropriate coverage and support for your unique situation.


Selecting the right health insurance company requires careful consideration and research. By being aware of the factors that make some companies the worst, such as denial of claims, high premiums and deductibles, and poor customer service, you can avoid potential pitfalls and make a more informed decision.

Remember to conduct thorough research, compare different plans, and consider your health needs when evaluating health insurance companies.

This process will help you find a company that offers the right coverage, affordable premiums, and reliable customer service.

Keep in mind that healthcare needs may change over time, so periodically reassess your health insurance options to ensure that you continue to have the most suitable coverage for you and your family.

With the right health insurance company by your side, you can have peace of mind knowing that you have access to quality healthcare when you need it most.